Epic Photo lab fail -
May. 11th, 2010 07:46 pmRhetorical question time: What is the ONE thing one never does when processing film?
If you answered 'expose it to light', give yourself a gold star and four marks for being smarter than the folks at the local Target photo lab.
*****
To the folks at said photo lab:
Did it never occur to you that, when processing film, the reason it happens *inside* the machine is because once the film is exposed to light it no longer contains the images so delicately projected onto it? Yes. Really. Exposure to light is how the pretty pictures get ONTO the film in the first place. However, over-exposure to light does bad things. That's what the chemicals are for - developing the images and then STOPPING the development. (The final stage is rinsing off the chemicals, but that's less important than KEEPING OUT THE FUCKING LIGHT!
So, no, you were miles of wrong when the machine 'jammed' (or whatever-the-hell-happened) and you OPENED it to 'unjam' it. Why? Because you RUINED 36 exposures worth of photos. 80% of which I CAN'T GET BACK.
Oh, and the little, grammatically challenged note you left on the envelope that left NO explanation for what happened at all? Not even close to appropriate levels of customer service. That note was the equivalent of a 'happy' emoticon after an insult. Not cool. Not cool at all. Leaving the poor guy in the photolab later to try to explain your fuck up.
For the record, I won't be having Target process any of my film in the future. Not even if I snap 24 shots of a bug on the wall. Oh, and all of my important photos? They'll go to the camera shop downtown from now on.
See, Target, not only did you lose whatever money I would have paid for my film processing, you also managed to lose the sale of the other items I was going to buy tonight because I was too pissed off to shop anymore.
No love,
pissed-off!H2
********
This was a big fail b/c one of those shots was of my sister with one of the local ball players that she's been poking at me to get processed since I took the photos at the game on Saturday, so, she'll be more disappointed than she was when I just hadn't had the film processed. Fucking photo lab.
The upside? I didn't have to pay for the other 2 rolls I had processed. Trust me, had they asked for money after having fucked up my film, there would've been an epic throwdown.
Yeah - this is my not-happy face: >:{
I'm collecting my replies on Dreamwidth. Come play with me using your own Dreamwidth account or OpenID!
replies over there.
If you answered 'expose it to light', give yourself a gold star and four marks for being smarter than the folks at the local Target photo lab.
*****
To the folks at said photo lab:
Did it never occur to you that, when processing film, the reason it happens *inside* the machine is because once the film is exposed to light it no longer contains the images so delicately projected onto it? Yes. Really. Exposure to light is how the pretty pictures get ONTO the film in the first place. However, over-exposure to light does bad things. That's what the chemicals are for - developing the images and then STOPPING the development. (The final stage is rinsing off the chemicals, but that's less important than KEEPING OUT THE FUCKING LIGHT!
So, no, you were miles of wrong when the machine 'jammed' (or whatever-the-hell-happened) and you OPENED it to 'unjam' it. Why? Because you RUINED 36 exposures worth of photos. 80% of which I CAN'T GET BACK.
Oh, and the little, grammatically challenged note you left on the envelope that left NO explanation for what happened at all? Not even close to appropriate levels of customer service. That note was the equivalent of a 'happy' emoticon after an insult. Not cool. Not cool at all. Leaving the poor guy in the photolab later to try to explain your fuck up.
For the record, I won't be having Target process any of my film in the future. Not even if I snap 24 shots of a bug on the wall. Oh, and all of my important photos? They'll go to the camera shop downtown from now on.
See, Target, not only did you lose whatever money I would have paid for my film processing, you also managed to lose the sale of the other items I was going to buy tonight because I was too pissed off to shop anymore.
No love,
pissed-off!H2
********
This was a big fail b/c one of those shots was of my sister with one of the local ball players that she's been poking at me to get processed since I took the photos at the game on Saturday, so, she'll be more disappointed than she was when I just hadn't had the film processed. Fucking photo lab.
The upside? I didn't have to pay for the other 2 rolls I had processed. Trust me, had they asked for money after having fucked up my film, there would've been an epic throwdown.
Yeah - this is my not-happy face: >:{
I'm collecting my replies on Dreamwidth. Come play with me using your own Dreamwidth account or OpenID!